Privacy Policy

Last updated: 21 January 2026

This Privacy Policy describes how Loader collects, uses, and protects your information when you use our commercial vehicle booking app and services.

1. Information We Collect

• Name, phone number, and email address
• Pickup and drop location details
• Booking history and transaction details
• Device information and app usage data

2. How We Use Your Information

• To process vehicle bookings
• To connect you with drivers
• To provide customer support
• To improve our app and services

3. Sharing of Information

We only share necessary information with drivers to complete your booking. We do not sell your personal data to third parties.

4. Data Security

Loader uses industry-standard security measures to protect your data from unauthorized access.

5. Location Data

We collect location data only for the purpose of providing accurate pickup and drop services during bookings.

6. Cookies and Tracking

We may use cookies and analytics tools to understand app usage and improve performance.

7. Your Rights

• You can request access to your data
• You can request deletion of your data

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Loader implies acceptance of the updated policy.

9. Contact Us

Loader Support
Email: loaderapp2025@gmail.com
Phone: +91 81110 11479